If you’ve been trying to fix a broken process for 3 months, burn it down and rebuild.
A “good enough” decision today beats a perfect decision next quarter. Speed is a weapon. sun tzu the art of war for managers 50 strategic rules
Surprise your team with support (not surveillance). Random acts of strategic kindness disrupt cynicism. If you’ve been trying to fix a broken
Stop multitasking. One project, fully resourced, then the next. Section VI: Weaknesses & Strengths 30. Appear where you must, but strike where you are not expected If your competitor focuses on price, you strike with service. If they focus on features, you strike with simplicity. sun tzu the art of war for managers 50 strategic rules
Don’t destroy a competitor’s reputation—acquire their customers with better service.
One clear metric (e.g., customer churn) is better than a dashboard of 20 vanity metrics.