Here’s a draft write-up you can use to communicate this issue to a customer, a bank, or your internal team, depending on who the recipient is.
Important information about your recent transaction – [Last 4 digits of card] Here’s a draft write-up you can use to
Transaction withheld pre-authorization. Card status set to “temporarily restricted.” or your internal team
[Date] Customer: [Name / Account #] Merchant: [Name] Amount: [Amount] Here’s a draft write-up you can use to
Transaction withheld – Security flag – [Customer ID / Transaction ID]