IATA Airport Development Reference Manual (ADRM) 12th Edition
: The manual remains the globally recognized "best practice" framework developed by a joint collaboration of airlines and airport authorities. Access and Formats ADRM 12th Edition is available for purchase on the IATA Store in both print and digital formats. Digital Access : Often managed through the IATA Bookshelf iata adrm 12th edition pdf
: Includes expanded guidance on ensuring terminal facilities and passenger journeys are accessible to all individuals, including staff. Concept of Operations (ConOps) including staff. Concept of Operations (ConOps)