English For Business Communication Audio Mp3 Free | Must Read

Excellent. I will email you the updated proposal within one hour. Thank you for your patience, Mr. Davis. [SOUND EFFECT: Gentle transition chime]

Yes, Sarah. Your new rate is 20% higher. I want the old price, or I’m leaving.

Let’s review three key phrases from that call. English For Business Communication Audio Mp3 Free

You work for a software company. A loyal customer, Mr. Davis, is threatening to cancel his subscription unless you lower the price.

"Would that add value for you?" This is a professional way to check if your offer is acceptable. Excellent

[SOUND EFFECT: Phone ringing once, then click]

Handling Difficult Customer Calls (Level: Intermediate) Duration: Approx. 2 minutes (when read at natural pace) [INTRO MUSIC - Soft, professional, fade out] I want the old price, or I’m leaving

"I cannot finish by 3 PM. However, what I can do is send you the draft by 5 PM. Would that work for you?"