Copc Dll (2024)

// Dummy internal logging static void logEvent(const char* msg) char buf[512]; SYSTEMTIME st; GetLocalTime(&st); sprintf(buf, "[%02d:%02d:%02d] COPC: %s\n", st.wHour, st.wMinute, st.wSecond, msg); OutputDebugStringA(buf); // logs to debug output / can write to file

// Get current service level for a skill (e.g., % answered within X seconds) COPCDLL_API double __stdcall CopcGetServiceLevel(const char* skillGroup);

static InteractionRecord activeInteractions[256]; static int activeCount = 0; static char currentAgent[64] = 0; static char currentSkill[64] = 0; COPC DLL

return -1; // not found

auto init = (COPCDLL_API int(__stdcall*)(const char*, const char*))GetProcAddress(dll, "CopcInit"); auto start = (COPCDLL_API int(__stdcall*)(const char*))GetProcAddress(dll, "CopcLogStart"); auto end = (COPCDLL_API int(__stdcall*)(const char*, int))GetProcAddress(dll, "CopcLogEnd"); auto sl = (COPCDLL_API double(__stdcall*)(const char*))GetProcAddress(dll, "CopcGetServiceLevel"); // Dummy internal logging static void logEvent(const char*

int main() HMODULE dll = LoadLibraryA("COPC.dll"); if (!dll) return 1;

FreeLibrary(dll); return 0; If you meant something else by – e.g., a specific COPC certification-related library , an integration with a particular contact center platform (Genesys, Avaya, Cisco) , or a DLL for a different OS – please clarify and I’ll refine the example. "[%02d:%02d:%02d] COPC: %s\n"

void __stdcall CopcShutdown(void) logEvent("CopcShutdown"); activeCount = 0;